In this article, we will go over sending a Copy Denture Case to the 3Shape Design Service Platform for design.
Important!
- Click Here to check the difference between a Copy denture and a Reference Denture and the type of scans needed for each type.
- Copy Dentures - Overview and Important Aspects
Case Creation and Submission
There are two different ways in which you can send your case for design:
1. Copy Denture + Order Creation:
** We will charge $5 extra for the order set up option.**
The customer only submits the Raw STLs (upper, lower, and bite, the files must be placed into a compressed zip folder. 3Shape Design Service will create the order using 3Shape Dental System on the customer's behalf.
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We can only design in Dental System Version: 2022
** If the case is sent in 2022 it can be imported back just in 2022. -
Instructions for uploading your case to the platform:
1. Once you have the files, place the files in a folder, then right-click and send them to the compressed zipped folder.
2. Once this file is exported, you will need to open Google Chrome and log into your 3Shape Design Service Account.
https://design.3shape.com/signin
3. Drag and drop the compressed zipped folder to the 3Shape Sesign Service Portal.
4. Fill out the Case instructions
Case Attributes
- Name: Enter the name of the patient or pan/chart number in the name field.
- Turnaround time: It will be predefined to 24 hours.
- Additional Case Comments: You will need to fill in instructions that aren’t covered in the design guide selections
- Require Design Approval: If you are using a third-party manufacturing option please check this box if you want to review and approve the files before they are sent to the manufacturer.
Case Instructions- Design Type: Select "Copy Denture".
- Arches: Click on the "Arches" button to select upper, lower, or both.
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Design Guide Codes: Since we have design centers across the globe, typed instructions don’t always translate to what you are looking for. Our goal is to give you back your orders correctly the first time, so we created what we call design guide codes.
Click Here to Know How to Add Design Guide Codes when Sending a Case -
Add-Ons:
Copy Denture Order Creation: $5.00 extra
- Destination: Select the manufacturing destination that can be "In-House" or a third-party manufacturer.
2. Copy Denture:
The order is created by the customer using the 3Shape Dental System.
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We can design in Dental System Versions: 2020 up to 2022.
- Order Set Up
Attached you can find a video that shows the step by step on how to set up your order in 3Shape Dental System!
Note: You must include the correct material in your order setup or the case will be placed on HOLD.
The order for a Copy Denture must have one single bridge, the customer should select the design code to specify for teeth segmentation when required.
Click Here to know how to import the 3Shape Design Service Denture DME into your 3Shape Software.
- Instructions for uploading your case to the platform:
1. Once you have created your case and your order is set up, do right-click on the case, click on "Advanced" and then "Export". Export the file as a complete 3Shape order – File and save it on your computer.
2. You will need to open Google Chrome and log into your 3Shape Design Service Account.
https://design.3shape.com/signin
3. Drag and drop the compressed zipped folder you just exported to the 3Shape Design Service Portal.
4. Select Standard Denture as the Design Type.
4. Fill out the Case instructions
Case Attributes
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- Name: Enter the name of the patient or pan/chart number in the name field.
- Turnaround time: It will be predefined to 24 hours.
- Additional Case Comments: You will need to fill in instructions that aren’t covered in the design guide selections
- Require Design Approval: If you are using a third-party manufacturing option please check this box if you want to review and approve the files before they are sent to the manufacturer.
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Case Instructions
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- Design Type: Select "Copy Denture".
- Arches: Click on the "Arches" button to select upper, lower, or both.
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Design Guide Codes: Since we have design centers across the globe, typed instructions don’t always translate to what you are looking for. Our goal is to give you back your orders correctly the first time, so we created what we call design guide codes.
Click Here to Know How to Add Design Guide Codes when Sending a Case
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- Destination: Select the manufacturing destination that can be "In-House" or a third-party manufacturer.
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Send the case for design:
Click on the blue paper airplane to submit case by case or click on "Send All Cases" to send several cases for design at the same time.
Once the case is designed you will get it back for review and all the files will be available for you to download.
Please email Customer Support at designservices@3shape.com or Chat with us for any further questions!