In this article, we will provide instructions on how to review the credits added to your account.
Log into your 3Shape Design Service Account, Please click here.
1. Click on the “Location” tab from the upper main options.
2. From the left menu, select “Billing Details”.
3. Choose the “Credits” section.
See the image:
You will find every credit that we add to your account and the details of it.
You can check the ”Memo” section to find the description of each credit and the expiration date.
Also, you can click on the arrow next to each credit ID to display any additional credit details:
Also, see that you have access to the ” Charges” or ”Invoices” sections and details.
Please click here to check the steps to Locate your Invoices.
If you have any additional questions, feel free to reach out to our Customer Support team.
You can email us at designservices@3shape.com, call us at +1 602-688-4133, or use our Live Chat feature, available Monday - Friday, from 7:00 am to 3:30 pm (MST).
For International Support, please contact us at +44 159-572-8586, available Monday - Friday, from 9:00 am to 6:00 pm (CET).