In this article, we will go over the order setup for a Nightguard/ Splint design after the completion of a comprehensive C&B (Crown and Bridge) case in the 3Shape Design Service Platform.
Please follow the steps:
- Open Google Chrome and log into your 3Shape Design Service Account. https://design.3shape.com/signin
- Download the Finished Design folder of the case.
- Import the final design back into the Dental Manager.
Important:
Click on these 2 articles to find the steps about how to download a case and how to import a case.
Please click here to review the steps on How to download a case from the 3Shape Design Service Platform.
Please click here to review the steps on How to import back the designs to 3Shape Dental System.
Afterward, proceed with the following steps to generate a new case for the second design while maintaining the order of the C&B design.
1. Create a Standard Copy.
2. Click on Copy.
3. Select Copy and Appended CAD Design to Preparation Scan.
4. A new order will be generated. Remove the information on the order (previous design).
5. Select the new design (Splint).
6. Make sure you can see the previous design in the 3D Preview.
7. Send the case for Design again with the new design type.
Important: This applies only to customers who have Splint Studio and can set up orders with the 3Shape Dental Manager.
For those customers that only have the 3Shape Dental Manager they need to follow the previous steps and after the new case is generated, they need to export the case and take the MB. PREPARATION SCAN and send those files to us for design.
If you have any additional questions, feel free to reach out to our Customer Support team.
You can email us at designservices@3shape.com, call us at +1 602-688-4133, or use our Live Chat feature, available Monday - Friday, from 7:00 am to 3:30 pm (MST).
For International Support, please contact us at +44 159-572-8586, available Monday - Friday, from 9:00 am to 6:00 pm (CET).