If you want to re-send a case to automate to try out different settings or for any other reason there are 2 different options you can try:
1. Copy the Automate Nightguard case:
*Please note this will only work if the order is still being designed or not sent, if the order was already accepted or rejected it will just generate a copy of in that same state and will not let you re-send it
1. Go to your scans and just create a new Automate Nightguard Case:
This will allow you to generate a new case as usual.
If you have any additional questions, feel free to reach out to our Customer Support team.
You can email us at automate@3shape.com, call us at +1 602-688-4133, or use our Live Chat feature, available Monday - Friday, from 7:00 am to 3:30 pm (MST).
For International Support, please contact us at +44 159-572-8586, available Monday - Friday, from 9:00 am to 6:00 pm (CET).