In this article, we will go over sending a Partial Denture Case to the 3Shape Design Service Platform for design.
Case Creation and Submission
The order is created by the customer using 3Shape Dental System.
- We can design in Dental System Version: 2022 - 2024
We did not design partial dentures in versions of the 3Shape Dental System prior to 2022 primarily because of issues and errors we encountered with design functionalities in these earlier versions. Specifically, we faced challenges with design accuracy, such as problems with bridging and fit. These issues affected the overall quality and reliability of the partial dentures produced.
With the release of newer versions from 2022 onward, 3Shape addressed these concerns by introducing enhanced design features and improvements. These updates resolved the previous problems, providing more reliable and accurate results for partial denture designs. As a result, we have shifted to using the latest versions to ensure the highest quality and precision in our designs.
- Example of Order Set Up
Important!
- For every partial replacing a single tooth, the gingiva option needs to be set up as a base with designed teeth.
- A single tooth cannot be connected to the rest of the replacing teeth.
- All the adjacent teeth to be replaced must be bridged.
- Each tooth selected in the order will be replaced in the design; if a tooth is in the scan, it will be removed by default.
- We can design an acrylic partial so you can then add wrought wire clasps after printing or milling.
Note: There are 3 kinds of partials we can design based on the material.
- Acrylic base - Designed by the denture team.
- Metal or Flexible base - Designed by the RPD team (Different Order Set Up).
Sending an RPD Case to the 3Shape Design Service Platform for Design
Note: You must include the correct material in your order setup or the case will be placed on HOLD.
Click Here to know how to import the 3Shape Design Service Denture DME into your 3Shape Software.
(If you want to use other material than the FCDC material we have to test it first. Also, to replace one tooth, the gingiva type in the order must be "Base with designed teeth").
Instructions for uploading your case to the platform:
1. Once you have created your case and your order is set up, do right-click on the case, click on "Advanced" and then "Export". Export the file as a complete 3Shape order – File and save it on your computer.
2. You will need to open Google Chrome and log into your 3Shape Design Service Account.
https://design.3shape.com/signin
3. Drag and drop the compressed zipped folder you just exported to the 3Shape Design Service Portal.
4. Select Partial Denture as the Design Type.
Provide the additional information needed on the 3Shape
Design Service Portal:
1. Case Attributes
- Name: Enter the name of the patient or pan/chart number in the name field.
- Turnaround time: It will be predefined to 24 hours.
- Additional Case Comments: You will need to fill in instructions that aren’t covered in the design guide selections
- Require Design Approval: If you are using a third-party manufacturing option please check this box if you want to review and approve the files before they are sent to the manufacturer.
2. Case Instructions
- Design Type: Select "Partial Denture".
- Arches: Click on the "Arches" button to select upper, lower, or both.
- Design Guide Codes: Since we have design centers across the globe, typed instructions don’t always translate to what you are looking for. Our goal is to give you back your orders correctly the first time, so we created what we call design guide codes.
Click Here to Know How to Add Design Guide Codes when Sending a Case
Click here to check the Partial Denture Offering Design Guide Codes
If no design guide codes are selected the case will be placed on hold, so we can confirm how you would like to proceed.
- Destination: Select the manufacturing destination that can be "In-House" or a third-party manufacturer.
Send the case for design:
Click on the blue paper airplane to submit case by case or click on "Send All Cases" to send several cases for design at the same time.
Once the case is designed you will get it back for review and all the files will be available for you to download.
If you have any additional questions, feel free to reach out to our Customer Support team.
You can email us at designservices@3shape.com, call us at +1 602-688-4133, or use our Live Chat feature, available Monday - Friday, from 7:00 am to 3:30 pm (MST).
For International Support, please contact us at +44 159-572-8586, available Monday - Friday, from 9:00 am to 6:00 pm (CET).