In this article, we will go over sending a Splint or Nightguard case to us for design.
If you plan to produce your Splints/Nightguards in-house, prior to sending your first order, please ask customer service to provide you with sample files to establish your correct printer settings. Once established, please contact customer service and they will update your account for all future orders. This is an important step to ensure a greater level of consistency from print to print.
There are two ways you can submit your Splint Orders to FullContour for design.
Option 1: FullContour sets up the Customers Order (There is an upcharge for this option)
Option 1 is for those who do not have the Splint Studio software to set up their orders.
For your Design, all we will need are the Upper, Lower, and Bite scan STL in one compressed zipped folder. You will manually drag and drop the zipped folder to the FC Portal
- Indication - Splint/Nightguard + Order Creation
- Destination - In-House or Integrated Manufacturer
- Arches - Select only ONE arch for the design
- Instructions - Provide us with the numerical bite for which the bite will be opened
- Design Guide - Adjust parameter settings, our defaults are set in Green
Note: If we do not have all three scans, our design team will place the case on HOLD
Option 2: You create the order in 3Shape 'Dental Manager' and select the "Splint studio" Module (Standard Fee)
Note: if "Splint Studio" does not show in drop down that means that the add-on is not available, the customer can always reach out to the reseller or 3Shape Support for further details on how to get the module enabled.
You will set up the order in Dental Manager and export the entire order. Once the zipped folder has been exported, the customer will manually drag and drop the zipped folder to the FC Portal.
- Indication - Splint / Nightguard
- Destination - In House
- Arches - Select only ONE arch for the design
- Instructions - Provide us with the numerical bite for which the bite will be opened
- Design Guide - Adjust parameter settings, our defaults are set in Green
Note: You must include the material in your order setup or we will place the case on HOLD
Once all steps have been completed you are ready to send. Just click on the blue paper airplane to send. The turnaround time is 24 Hours!
Please email Customer Support at support@fullcontour or Chat with us for any further questions!