For your Clear Aligner Preview, there are two ways you can submit your orders to 3Shape Design Service for design.
Option 1: Using STLs, you submit the Upper, Lower, and Bite scan in a compressed zipped folder. You will manually drag and drop the zipped folder to the 3Shape Design Service Portal and begin filling out the order form.
Note: Clear Aligner Preview has no clinical value, and it will not tell a customer how many aligners a patient will need. Preview is a simple Before/After tool to sell the patient on what their teeth “could look like” using our 3D viewer.
- Indication – Clear Aligner Preview
- Destination - In House
- Arches - Select one or both arches
- Instructions – n/a
Option 2: Using three 2D photos, you will submit the Patient photos, Upper occlusal, Lower occlusal, and bite photos in one compressed zipped folder. You will manually drag and drop the zipped folder to the FullContour Portal and begin filling out the order form.
- Indication – Clear Aligner Preview
- Destination - In House
- Arches - Select one or both arches
- Instructions – n/a
Note: Clear Aligner Preview has no clinical value, and it will not tell a customer how many aligners a patient will need. Preview is a simple Before/After tool to sell the patient on what their teeth “could look like” using our 3D viewer.
Once all steps have been completed you are ready to send. Just click on the blue paper airplane to send.
The turnaround time is 24 business Hours!
If you have any additional questions, feel free to reach out to our Customer Support team.
You can email us at designservices@3shape.com, call us at +1 602-688-4133, or use our Live Chat feature, available Monday - Friday, from 7:00 am to 3:30 pm (MST).
For International Support, please contact us at +44 159-572-8586, available Monday - Friday, from 9:00 am to 6:00 pm (CET).