This kind of warning can appear and prevent the user from generating CAM output after an order has been designed:
Affected DS versions: any version.
Selected manufacturing type: local.
Root cause: the selected library has restricted permissions for local manufacturing by the library provider.
Solution:
1. Get confirmation from the library provider that they allow local manufacturing for the specific dongle.
2. Contact support@3shape.com with the request to add 'Allow local manufacturing' of the library to the specific dongle, with the provider's confirmation.
3. Once you have permission from the library provider, you can import the finished design folder we provided into 3shape Dental Software to generate CAM output.
4. You can modify the order and select a different material, upload the file into the initial scans, and place the case in redesign.
If you have any questions, our Customer Support team is here to help!
Email: designservices@3shape.com
Phone: +1 602-688-4133
Live Chat: Available Monday – Friday, 7:00 AM – 3:00 PM (MST)
International Support: +44 159-572-8586, Monday – Friday, 9:00 AM – 6:00 PM (CET)
We’re happy to assist you with any questions or concerns!