In this article, we will go over the versions of 3Shape that we will support and/or discontinue
With 3Shape 2021 right around the corner, we’re excited to announce that we will support 3Shape 2021 soon after it is officially released and approved for clinical use. 3Shape 2021 has some new exciting features so keep an eye out on 3Shape’s website to read about Dental System 2021 as soon as they announce an official release date.
Since 2021 is right around the corner, we are going to shut down some of our legacy 3Shape servers. This includes 3Shape Dental System 2016, 2017 and 2018 and we will no longer design cases in any of those versions. We will continue to support Dental System 2019, 2020 and 2021 (whenever it is released and approved for clinical use)
What does this mean for you and your lab?
Starting June 1st, 2021 we will no longer design cases in 3Shape 2016, 2017 or 2018. If you send us a 3Shape order from Dental System version 2016, 2017 or 2018 we will design that case in 3Shape Dental System 2021. We will still give you back your STL’s as we normally do, but you would not be able to import the 2021 order back into your 2016/2017/2018 Dental System.
To re-iterate: Starting June 1st, 2021 we will no longer design 3Shape orders in Dental System 2016, 2017 OR 2018. We will only support 3Shape Dental System 2019, 2020 and 2021.
The easiest way to upgrade would be to contact your reseller and have them help you with the upgrade process.
Please let us know if you have any questions or if there’s anything we can do to help. Email Customer Support at designservices@3shape.com or Chat with us for any further questions!