In this article, we will go over a step-by-step guide on how to set up the UNITE Integration to send cases to 3Shape Design Services.
1. Go to the Store.
2. Select Labs from the left-hand menu. In the search bar, enter designservices@3shape.com, then click Connect.
3. Once the connection request has been submitted, our Clinic Department will receive a notification.
Please note that submitting the request alone is not enough to activate the connection. We need to make sure that you have intentionally requested to connect with 3Shape Design Services and would like to start sending cases to us for design.
For this reason, you will receive an email asking you to confirm your request. Once we receive your confirmation, we will proceed with enabling the connection. One of our representatives will then reach out to you to provide a demo and guide you through the process of sending cases to Design Services.
Here is a YouTube video that provides a helpful reference and overview of how the workflow works:
If you have any questions, our Customer Support team is here to help!
Email: designservices@3shape.com
Phone: +1 602-688-4133
Live Chat: Available Monday – Friday, 7:00 AM – 3:00 PM (MST)
International Support: +44 159-572-8586, Monday – Friday, 9:00 AM – 6:00 PM (CET)
We’re happy to assist you with any questions or concerns!