In this article, we will go over sending a Copy Denture Case to the 3Shape Design Service Platform for design.
For Copy Dentures will always need:
Upper STL
Lower STL
Bite Registration
Or just the STL file of the treated arch.
1. Place your files in a folder
2. Then right-click, send to compressed zipped folder
3. Open Google Chrome and log in to your 3Shape Design Service Account:
https://design.3shape.com/signin
4. Drag and drop or browse the .zip file into the platform.
Provide the additional information needed on the 3Shape Design Service Portal:
•Name: Enter the name of the patient or pan/chart number in the name field.
•Turnaround time: It will be predefined to 24 hours.
•Additional Case Comments: You will need to fill in instructions that aren’t covered in the design guide selections.
•Require Design Approval: If you are using a third-party manufacturing option, please check this box if you want to review and approve the files before they are sent to the manufacturer.
Case Instructions:
•Design Type: Select "Standard Denture".
•Arches: Click on the "Arches" button to select upper, lower, or both.
•Design Guide Codes: Since we have design centers across the globe, typed instructions don’t always translate to what you are looking for. Our goal is to give you back your orders correctly the first time, so we created what we call design guide codes.
•Destination: Select the manufacturing destination.
Click on the Add-Ons:
-
Copy Denture Order Creation: $5.00 extra
Send the case for Design:
Click on the blue paper airplane to submit case by case, or click on "Send All Cases" to send several cases for design at the same time.
Once all steps have been completed, you are ready to send. Just click on the blue paper airplane to submit case by case, or click on "Send All Cases" to send several cases for design at the same time.
Once the case design is complete, it will be returned to you for review, with all files available for you to download.
If you have any questions, our Customer Support team is here to help!
Email: designservices@3shape.com
Phone: +1 602-688-4133
Live Chat: Available Monday – Friday, 7:00 AM – 3:00 PM (MST)
International Support: +44 159-572-8586, Monday – Friday, 9:00 AM – 6:00 PM (CET)
We’re happy to assist you with any questions or concerns!