In this article, we will go over the steps on how to send a Sirona case for Design.
Export the file as a .lab file type.
Instructions for uploading your case to the platform:
1. Once this file is exported, open Google Chrome and log in to your 3Shape Design Service Account: https://design.3shape.com/signin
2. There are two ways to upload your case:
- You can drag and drop the .zip file into the platform.
- Or click on the “New Cases” button to browse for the folder:
Additional information needed:
Case Attributes:
Name: Enter the name of the patient or pan/chart number in the name field.
Turnaround time: It will be predefined depending on the Design Type selected.
Additional Case Comments: You will need to fill in instructions that aren’t covered in the design guide selections.
Require Design Approval: If you are using a third-party manufacturing option, please check this box if you want to review and approve the files before they are sent to the manufacturer.
Send the case for Design:
Click on the blue paper airplane to submit case by case, or click on "Send All Cases" to send several cases for design at the same time
Once the case is designed, you will get it back for review, and all the files will be available for you to download.
Once the case is designed, you will get it back for review, and all the files will be available for you to download.
If you have any questions, our Customer Support team is here to help!
Email: designservices@3shape.com
Phone: +1 602-688-4133
Live Chat: Available Monday – Friday, 7:00 AM – 3:00 PM (MST)
International Support: +44 159-572-8586, Monday – Friday, 9:00 AM – 6:00 PM (CET)
We’re happy to assist you with any questions or concerns!