If you have a multiple computer set up or would like to separate the steps of approving and downloading please follow these steps:
Go yo your setting and enable the checkbox, please be careful because if you have any cases that are not yet downloaded, turning on this option might make them not display anymore, if this happened to you please just disable it and download those cases before proceeding.
This is useful if you would like to download CAM files to a different computer later. If you choose this option, approving a design will no longer start a download. Instead on the Results page, there will be another filter for all approved designs. They can be downloaded conveniently in bulk from there later:
If you have any additional questions, feel free to reach out to our Customer Support team.
You can email us at automate@3shape.com, call us at +1 602-688-4133, or use our Live Chat feature, available Monday - Friday, from 7:00 am to 3:30 pm (MST).
For International Support, please contact us at +44 159-572-8586, available Monday - Friday, from 9:00 am to 6:00 pm (CET).