In this article, we will go over the 'Location' tab and explain the features and information within the tab.
The 'Location' tab is located at the top left of the screen once logged into your FullContour account:
Within this tab, you will find different sections on the left-hand side:
In the first section, you can edit the location. You can do this by clicking on the Edit icon in the top right of your page -
In this section, you will be able to edit your basic info, lab address, and default turn around time.
In the Billing Details section, it will show any info your accounting department will need.
Under billing contacts, you should have whoever is in charge of your accounting department added here to receive emails for when invoices. To add the contact click + New Billing Contact off to the right and fill out the form.
(Please note that adding a billing contact here doesn’t create them as a user on the account, they would need to be set up as a User in order to have access to the platform)
Having this person here will also help us out when we need to reach out about billing.
In this same section, there is a tab called 'Payment information' - this is where you are able to Add your credit card to the account. To add your credit card click +Add Payment Method. Fill out the form completely and make sure the billing address matches the address you have on file with the card company. Click Create. Once this is set up you will be good to go to send orders. We are not able to take credit card information over the phone.