In this article, we will go over how to import finished designs back into 3Shape Dental Manager if the software system is running a version older than DS2021.2.2.
Step 1:
Go to Dental Manager, right-click ANYWHERE on the screen, and hit "advanced" then "import."
Step 2:
This will pop up and ask you what type of file you'd like to import. Always select "Import complete 3Shape order".
Step 3:
Find the file you downloaded from the 3Shape Design Services Platform. Click it and hit "open."
Step 4:
Go ahead and click "yes." This pop-up is asking you if you would like this order to be updated from the scanned status to the "designed" status in your Dental Manager.
Step 5:
Once you have imported the file, it is as if you designed it in-house yourself.
You can right-click> and do anything you need to do with the case!
If you have any questions, our Customer Support team is here to help!
Email: designservices@3shape.com
Phone: +1 602-688-4133
Live Chat: Available Monday – Friday, 7:00 AM – 3:00 PM (MST)
International Support: +44 159-572-8586, Monday – Friday, 9:00 AM – 6:00 PM (CET)
We’re happy to assist you with any questions or concerns!