In this article, we will be going over How to Add Design Guide Codes when Sending a Case on the Design Service Platform.
Since we have design centers across the globe, typed instructions don’t always translate to what you are looking for. Our goal is to give you back your orders correctly the first time, so we created what we call design guide codes.
You can add or remove codes from the list by clicking on the icon with the pencil.
Here is where you will choose the instructions for your case, if you have any “Favorites” set they will be the first codes to see, if you have any “Defaults” set they will be already highlighted blue and chosen.
If you would like to select a group of codes you created, click on “Design Guide Groups”, then click on the group of codes that you want to be chosen, and then click on “Add Codes.”
If you click on the “Codes Selected” Button you can see the list of codes selected for the case or remove a specific code and with the “Remove All” button you can get rid of all the codes selected for the case.
When you upload a case for design you can add design guide codes that are specific to the case that you are trying to send. If you would like to add any additional instructions to modify your case, you will scroll through the different categories and click on the design guide codes that you want to apply to the case. Once done, click on the “Apply” button.
If you haven’t set up your preferences, design guide codes defaults, and favorites, or your design guide groups please check the following links.
If you would like a design guide code created for your instructions please send us a description of what you are trying to convey and a picture representing what you need to firstname.lastname@example.org.
If you have any additional questions, please email Customer Support or Chat or call us for further assistance!