In this article, we will go over sending a Splint/Nightguard Case to the 3Shape Design Service Platform for design.
Please follow the Steps Below:
1. Click on "Create New Case".
2. Click on the "Orthodontics" category and choose your indication.
3. Create your case by filling out the information required.
- Case name
- Teeth/Arches
- Design Guide Codes, Turnaround time, Additional case comments, case files, and production options.
Important: If your case involves both arches, please submit two separate cases—one for the upper arch and one for the lower arch.
Important: Your scans should be in occlusion, or you can upload the Bite Scan.
4. Click on "Review Case Details," double-check the case information, and then click on "Create Case".
If you haven't set up your Design Guide Codes yet, please check this article:
Once the case is designed, you will get it back for review, and all the files will be available for you to download.
If you have any questions, our Customer Support team is here to help!
Email: designservices@3shape.com
Phone: +1 602-688-4133
Live Chat: Available Monday – Friday, 7:00 AM – 3:00 PM (MST)
International Support: +44 159-572-8586, Monday – Friday, 9:00 AM – 6:00 PM (CET)
We’re happy to assist you with any questions or concerns!