In this article, we will go over sending a Retainer Model Case to the 3Shape Design Service Platform for design.
Please follow the Steps Below:
1. Click on "Create New Case".
2. Click on the "Orthodontics" category and choose your indication.
3. Create your case by filling out the information required.
- Enter the case name, Design Guide Codes, turnaround time, and any additional case comments, then click "Next." After clicking Next, a new box will appear displaying the case files and production options.
Modifiers:
4. Click on "Review Case Details," double-check the case information, and then click on "Create Case".
If you haven't set up your Design Guide Codes yet, please check this article:
Once the case is designed, you will get it back for review, and all the files will be available for you to download.
If you have any questions, our Customer Support team is here to help!
Email: designservices@3shape.com
Phone: +1 602-688-4133
Live Chat: Available Monday – Friday, 7:00 AM – 3:00 PM (MST)
International Support: +44 159-572-8586, Monday – Friday, 9:00 AM – 6:00 PM (CET)
We’re happy to assist you with any questions or concerns!